- Product operation, in case the product doesn’t conduct as described in the manual.
- Elaborating undocumented features.
- Defeat error messages caused by the product.
This service is charged per company. Pricing per month: 150 USD, 110 EUR or 825 DKK. 'Developer Support' that include:
- Questions related to programming issues
- Strategic guidance for IceBreak development
This service is charged per developer. Pricing per month: 175 USD, 130 EUR or 975 DKK
A ‘Hotline' agreement is mandatory when signing a ‘Developer Support’ agreement. Minimum signing period is 12 months for both types.