If your IBM i solution is hosted with us - or if you are looking for a trusted partner to take over operations of your AS/400 or IBM i environment - you are in the right place. We're System & Method A/S, the Danish software company that has been managing IBM i environments since our hosting center opened in 2009. The same team that builds the software operates the hardware. Today you'll find this service within Sitemule, our complete modernization ecosystem, presented as Sitemule Cloud.

The story so far

We didn't set up a hosting center because it was a natural choice of business area. We did it because our customers needed it - IBM i shops running mission-critical applications on aging hardware and infrastructure, with no successor plan and no capacity to manage it internally.

The solution we built was a fully managed environment where your IBM i application stays exactly as it is, your users connect and work exactly as they always have, and we take responsibility for everything underneath: the hardware, the operating system, the backups, the monitoring, the IBM service agreement, the power, the cooling, and the physical security - coordinated with quarterly reviews.

Since 2009, we have refined those operating procedures across customers in finance, insurance, manufacturing, wholesale, retail, and logistics. That experience is what you are buying when you host with us.

Where it is today

Our hosting service hasn't gone anywhere - and it hasn't stood still. While our four products were reborn as the engines powering Sitemule, Hosting and Operations were reborn as Sitemule Cloud: the part of the platform that takes your IBM i environment off-premise entirely, migrates it, and keeps it running in a secure, zero-downtime, renewable-powered, expertly managed cloud environment.

Nothing you rely on goes away. Hosting and operation continue exactly as you know it - same team, same facility, same service agreement, same conservative principle: your applications stay intact, your data stays intact, your users notice nothing except that the hardware problems have gone away. Same phone number, same contracts, same invoices from System & Method A/S.

New opportunities open up. Because your hosting now lives inside Sitemule, modernization is a natural next step, not a migration project. The four engines - IceBreak, IceCap, BlueSeries, and BlueNote - are already running in our environment, so moving from hosted 5250 to browser-based applications can happen at your pace, on the same machines, managed by the same people. When you read about "Sitemule Cloud" and future-proof IBM i without the hardware, you are reading about the next chapter of the hosting service we have been running since 2009.

What you get with it today

You do not just get a managed server room anymore. Hosting with us now means access to a full IBM i cloud environment:

We host everything - both the hardware and the software. Our skilled consultants and developers can support the standard solutions that have been discontinued over the years and the many custom-made solutions that the platform is known for. 

Real cloud solution - we modernize your 5250 system and make it accessible from any browser, worldwide, like a true cloud solution.

Migration without the hassle - we move your IBM i environment to our hosting center or to cloud infrastructure without disrupting your operations. Every application, every process, every data point stays intact.

24/7 system monitoring - every process on every hosted server is monitored every hour of every day, using our own BlueNote engine, built natively for IBM i. Alerts route to the right person by SMS or email the moment something needs attention.

Automated backup and recovery - full weekly backups supplemented by daily modified-object backups, secured in a second hosting center. Real-time mirroring available for installations where continuity is critical. Backup machine on standby for worst-case scenarios.

No single point of failure - every critical component is redundant: power, cooling, and internet. A failure in any one unit will not take the server down.

IBM Service Agreement - our hardware and software are covered by a direct agreement with IBM, giving us access to system updates, operating system releases, and support from IBM in Rochester, USA. IBM monitors our servers and addresses hardware anomalies before they become incidents.

Quarterly reviews - we hold quarterly review meetings where we go through spike and deviation reports together and agree on next steps.

Green by design - our hosting center runs on CO2-free electricity from Danish wind turbines and Norwegian hydropower. Free cooling significantly reduces energy consumption across much of the Danish year.

Physical security - personalized key codes and iris scanning control access. The center is staffed and under video surveillance 24 hours a day.

All of it runs on IBM i, managed by the same people who built IceBreak, IceCap, BlueSeries, and BlueNote. No third-party operators, no outsourced support desk.

Two ways from here

• If you're already hosted with us: Nothing changes in your day-to-day. Support comes from us, exactly as always - and as an existing customer, you're already halfway down the modernization path. Contact us today for a special upgrade offer reserved for existing customers. → Contact support
• If you're ready to move your IBM i to a managed environment: Hosting and operations are now offered as Sitemule Cloud - see what a real cloud-based hosting environment looks like and get in touch. → Continue to sitemule.com/cloud

Hosting is a service of System & Method A/S, founded in 1989 in Denmark. We modernized ourselves the same way we modernize our customers - our software and services are presented today under Sitemule. This platform modernizes IBM i and brings a web-centric approach to the business applications running on it. All our software is developed specifically for IBM's midrange platform lineage - AS/400, iSeries, i5, System i, and Power Systems - and the operating systems that have run on it: OS/400, i5/OS, and IBM i.